Our commitment to responsible gambling
At AzurSlot we believe that entertainment should never come at the cost of your wellbeing. Operating under our Curacao licensing framework, our responsible gambling framework is designed to give you control over your gaming experience while maintaining the highest standards of player safety. We provide practical tools that help you stay in charge of your spending and session time, because sustainable play is the only way to truly enjoy what our crypto casino platform offers.
Self control tools available on our platform
We have implemented several features to support your decision making. Keep in mind that while we offer core protection mechanisms, our current system does not include a deposit limit tool, which means you will need to monitor your spending manually. Below is a complete overview of what you can activate directly from your account settings or through our support channels.
| Tool | Description | Activation method |
|---|---|---|
| Reality Check | A pop-up notification displaying your current session duration at customizable intervals. | Toggle in Account Settings under Responsible Gaming |
| Cool Off Period | Temporarily locks your account for 24 hours up to one week while you take a break. | Select timeframe in Account Settings or contact our 24/7 Live Chat |
| Self-Exclusion | Permanently or long-term disable your account access and marketing communications. | Email our support team via the contact details in your account dashboard |
| Deposit Limits | This tool is currently not available on AzurSlot. | Use external budgeting apps or manual tracking |
Self assessment test for gambling habits
If you are unsure whether your gambling is becoming problematic, ask yourself these questions honestly. Answering yes to several may indicate it is time to seek support.
- Do you regularly spend more money on gambling than you initially planned?
- Have you tried to cut down or stop gambling but found it difficult?
- Do you chase losses by continuing to gamble after losing money?
- Has gambling ever caused you to neglect personal responsibilities or relationships?
- Do you ever lie to family or friends about how much you gamble?
- Have you borrowed money or sold possessions to fund your gambling?
- Do you feel anxious or irritable when you attempt to reduce your gambling time?
How to activate self exclusion
Self-exclusion is our most serious responsible gambling measure. When activated, it cannot be reversed until the selected period ends. This option is ideal for players who recognize they need an extended break or permanent separation from gambling. The process is straightforward and our team processes requests within 24 hours.
- Log into your AzurSlot account and navigate to the Responsible Gaming section.
- Choose the self-exclusion option and select your preferred duration (6 months, 1 year, or permanent).
- Confirm your decision by providing your account password and a brief statement of intent.
- Contact our 24/7 Live Chat support team to finalize the request verbally for security verification.
- Our compliance team will email you a confirmation within 24 hours once the exclusion is active.
Practical safe gambling guidelines
Developing healthy habits is essential for long-term enjoyment. These principles work in any online gaming environment, whether you prefer traditional slots or our extensive live dealer selection. Basically, the goal is to treat gambling as paid entertainment, not a source of income.
- Only gamble with money you can afford to lose completely without affecting your daily life.
- Set a strict time limit before you start playing and use our reality check tool to stay accountable.
- Never chase losses. Accept that losing is part of the entertainment cost.
- Balance gambling with other hobbies and social activities.
- Keep track of your spending manually since our platform does not currently offer deposit limits.
- Do not gamble when under stress, depressed, or while consuming alcohol.
- Reach out to support organizations immediately if you feel your control slipping.
Gambling involves risk. 18+. Please gamble responsibly.
FAQ
What is the Reality Check tool?
It is a pop-up notification that shows your session duration at set intervals to help you stay mindful of your time.
Does AzurSlot offer deposit limits?
Currently, we do not have a built-in deposit limit tool. We recommend manual tracking or external budgeting software.
How can I take a short break from gambling?
You can use the 'Cool Off' period to lock your account for a duration ranging from 24 hours to one week.
Is self-exclusion permanent?
You can choose a period like 6 months or 1 year, but you can also opt for permanent exclusion which cannot be reversed.
How do I activate self-exclusion?
You can do this via the Responsible Gaming section in your account or by contacting our 24/7 live chat for assistance.
Are there resources for external help?
Yes, we recommend reaching out to organizations like GamCare, Gambling Therapy, or Gamblers Anonymous for professional support.
What happens if a minor tries to play?
We have a zero-tolerance policy; accounts found to be underage are immediately closed and funds are forfeited.
How long does it take to process an exclusion request?
Our compliance team typically processes and confirms self-exclusion requests within 24 hours.
Are the support organizations free?
Yes, organizations like GamCare and Gambling Therapy offer free and confidential support to anyone struggling with gambling.